Who are our customers?

POLLOO is for people. Our customer list includes individuals as well as companies such as cleaning companies, moving and storage companies, construction unints, decoration companies and property maintenance service etc. We ensure a pleasant and comfortable buying experience for our customers with best product and efficient and complete service.

How is POLLOO different?

We have formed excellent relationships with our customers because we’ve supplied the highest quality gloves, masks and protections. Furthermore, we also partnership with other factories with the highest quality control and standards.

Simply put-our unyielding dedication to quality and product knowledge, along with a strong sense of customer responsibility is what makes POLLOO.

What is an N95 particulate respirator?

An N95 Respirator is worn to protect the wearer's airway from particulates in the air, including pathogens from flu, anthrax and other maladies. The 'N95' designation means that when subjected to careful testing, the respirator blocks at least 95 percent of very small (0.3 micron) test particles.

Are there N95 respirators (masks) for children?

The National Institute of Occupational Safety & Health (NIOSH) prohibits the marketing of N95 respirators (masks) to children. The respirator offered on this site fits a tremendous range of adult faces and is considered a one-size-fits-most.

How many N95 respirators (masks) do I need?

Please take into account these two factors when deciding how many respirators you need.

Disposable N95 respirators (masks) cannot be effectively cleaned or disinfected; therefore masks must be discarded after each use. This includes taking it off to eat or drink. Reuse may compromise the integrity of the mask and potentially expose the user to pathogens in the filter material.

The other factor to take into consideration is that supplies will likely be limited in the event of heightened pandemic activity. POLLOO does not guarantee that our products will be available when you need them most.

How long can an N95 respirator (mask) be worn?

There is no time rating given by NIOSH, the regulating government body for N95 respirators. Note respirators must be discarded immediately after usage. This includes taking it off to eat or drink. Reuse may compromise the integrity of the mask and potentially expose the user to pathogens in the filter material.

Where can I educate myself?

We encourage everyone to regularly visit these sites for up-to-the-minute, reputable information.

CDC Pandemic Flu Resource Page

World Health Organization

Medline Plus

Mayo Clinic

I am confused about which products to order, do you offer assistance?

We are here to help. Please contact us for assistance.

Can I have my order ship to family or friends?

Yes. When purchasing, you can provide separate billing and shipping details. We ship worldwide.

When can I expect my POLLOO order to arrive?

Orders usually ship within 10 business days. Please take into account time in transit from these locations when expecting your delivery.

Your shopping cart is not accepting my credit card, what should I do?

Our shopping cart was designed with anti-fraud protection. Your card may be declined because of a mismatched address or a simple typo. Please be sure to fill out both billing information and shipping information separately if they are different. Your billing information should match your monthly credit card statement. Please contact us if you are encountering further problems and we will happily assist you in placing your order.

Where do you ship to?

POLLOO ships Worldwide.